Dr. Peter Weinstein received his DVM degree from the University of Illinois and his MBA degree at the University of Redlands. He served as the president of the California Veterinary Medical Association as well as the president and executive director of the Southern California VMA (SCVMA). Dr. Weinstein has provided small business and corporate consulting via his company, PAW Consulting. Currently, he teaches business at Western University’s College of Veterinary Medicine.
| 8:00 AM-9:15 AM |
Ask Us Anything! Your PM Questions Answered, CandidlyHave you ever wondered what it would be like to be surrounded by supportive peers with an opportunity to ask them anything related to team development, wellbeing, strategy, and building out efficient systems? Well, do we have a space and time for you! Join us for a panel discussion with Dr. Peter Weinstein, Heather Prendergast, RVT, CVPM, SPHR, and Rebecca Rose, RVT. If nothing else, there will be a bit of comic relief! |
| 9:25 AM-10:25 AM |
What Got You Here Won’t Get You ThereThe recent past provides us with many lessons from which we can take home new thoughts and ideas. With this information, we can choose to rebound (to the way things were), to rebuild (to fix what might have been damaged), or to re-imagine (to create a practice more in line with the future). The decisions that you make will ultimately determine your practice’s destiny. It is time to re-imagine to meet the needs of the environment where we conduct our businesses. |
| 11:00 AM-12:00 PM |
Efficiency: From Chaos to ControlVeterinary businesses exist in a state of chaos. Some aspects are totally out of your control, such as what time the blocked cat turns up or if a team member becomes sick. However, the things that you can control, you should control. We’ll look at simple methods you can use to gain control of your business, including systems, processes, checklists, and training. This approach will help create a consistent client experience, improve patient outcomes, and improve your team member satisfaction. The road from chaos to control is paved with operational systems and efficiency. |
| 1:50 PM-2:50 PM |
Team-Based Healthcare DeliveryVeterinary medicine cannot be successfully delivered alone; it takes a team. Building that team and getting them to all work together is the ultimate measure of success. The challenge we face is moving from a doctor-centric model to a model where the team is perceived to be central to the client and ultimately to the practice. |
| 3:00 PM-4:00 PM |
How to Be High-Tech and High-TouchWith all of the new “toys” in veterinary medicine available, sometimes we lose sight of the fact that it isn’t the toys but the pet that we should be focusing on. If we look at these new high-tech resources as aids to help us provide better care for our patients, they are no longer just tools but a means for pets to live more comfortable and happier lives. Learn how to communicate the difference between some high-tech gizmo and a high-touch lifesaver. |
| 4:30 PM-5:30 PM |
Building a Mentoring Program that Attracts and Retains EmployeesMentoring has been a veterinary buzzword for a generation. What it means to one person is not always what it means to someone else. A good mentoring program can differentiate a practice. It requires a focus on both the clinical and personal needs of the mentee. It is useful to have multiple mentors as well. But most importantly, to be totally effective, mentoring needs structure. |
